Suite Experience Blog

Blog Archives

What Questions To Have in Mind When Buying a Luxury Suite?

Brian Jeffcoat

Brian Jeffcoat, VP of Client Services of Suite Experience Group

Watching a concert or sporting event from a luxury suite is an unforgettable experience, and whether you’re hosting a client event or celebrating a birthday, a luxury box is the perfect setting. Despite the immediate gratification suite buyers will get from the impressed looks on their guest’s faces and the exclamations of wonder from their kids, purchasing a suite can be a stressful experience. Because it is a premium item, a suite can be expensive, plus there are many decisions to be made regarding the details of your suite. Do I want a suite along the 30-yard line or a corner of the end zone suite? How do I find parking and how do you even get up to the suite level? What types of food and beverages do I want in my suite? Can I get anyone with non-suite tickets into my suite? At Suite Experience Group we use our extensive suite knowledge to make sure that your suite purchasing experience is as stress-free as possible. We provide you with all the information you need to buy a luxury suite, and one of our representatives is always available to talk through questions, details, and concerns.

 

No question is too simple or outlandish (and we’ve heard them all over the years here at Suite Experience Group). As the person answering those questions I’ve been asked some things that people might think are obvious or kind of strange, but if there’s anything I’ve learned it’s that you never know what you can get until you ask. Here are a few of the questions I have been asked over the years:

 
How many chicken wings come in the basket of chicken wings?
I don’t know! I truly wish I had the answer to this one, sometimes its 43 wings other times there are 44 wings and if you get really lucky there can be 47 wings. There are never a constant number of wings. In summary, I don’t know, but what I do know is that you can always feel safe about how much food there will be. Most a la carte items will feed eight to ten guests so there is plenty of food for your party no matter the size.

 
Are tickets included with the suite?
Yes, always. This may seem kind of obvious, but surprisingly it does come up a lot. So if you have asked me this question, don’t worry you’re not alone. You never know what might come with a suite until you ask. Some suite owners even negotiate unique benefits into their suite lease and these benefits can be anything from a visit from a team employee (i.e., Jerry West for the Warriors) or field passes for the game that we can provide you access to. So feel free to ask what comes with the suite because you never know what you might get.

 
Do you have a suite for the game tomorrow?
The short answer is probably not. Especially for big-ticket events, it is a good idea to call us at least a month in advance to ensure that we have suites available. NFL and College Football suites need to be purchased particularly early, while MLB, NHL and NBA suites can sometimes be purchased the week of the game. My advice is to call even if it is the day before your event because we will do whatever we can to get you into a luxury suite, but if you give us more time we can give you more varied and better options.

 
Can I sing the national anthem for the game I’m buying a suite for?
Yes I really was asked this and like I said earlier, you never know until you ask, right? Sadly, no, we do not have the connections to pull this one off, but we are more than happy to help you out with whatever special requests you have for your game. We can book you a hotel for your trip, help plan ground transportation, acquire access to exclusive clubs inside the stadium, and even get you into a stadium early if you would like to host a meeting or ceremony. We are willing to help you with whatever requests you may have no matter how wild they might be, so ask away. And once you are in your private suite, feel free to sing along to the national anthem with all your heart.

Does this spark questions of your own? Give us a call at 800-592-7043 or browse our suites here.

About Brian Jeffcoat, VP Client Services

As VP, Client Services, Mr. Jeffcoat leads Suite Experience Group’s sales and customer service efforts.

Contact Brian


Posted in Luxury Suites 101

Top 5 Questions to Ask When Renting a Luxury Suite

You’ve decided to host an event in a luxury suite for a sporting event or concert.  If it is your first time renting a suite, the process can feel daunting.  How do you make sure you’re not getting ripped off?  How do you ensure that it will be a great experience for your guests?  Here are five questions you should consider when renting a luxury suite:

Top 5 Questions to Ask When Renting a Luxury Suite

  1. Luxury suite

    The premium seating industry is rapidly changing, most notably with the recent evolution of the secondary market for luxury suites.

    How much does the suite cost including any hidden fees or taxes?  Some companies will quote a low price initially, only to tack on a 20% “service fee” on the back-end.  Make sure the quote you receive includes all fees.

  2. Does the suite include a food and beverage credit and if not, how much should I budget for catering?  For the vast majority of suites, you have to pay extra for in-suite catering.  The cost of catering at each stadium is different (NFL suites tend to be the most expensive), so be sure to inquire about how much to budget for food and drinks.
  3. What is the capacity of the suite and can I purchase additional “standing room only” tickets?  Be sure the suite is large enough to house all the members of your group.  Many suites offer the option to purchase additional standing room tickets (“SROs”) to increase the number of guests you can invite.
  4. Is the event date going to be convenient for my guests?  Consider the day of the week and time of the year for your event.  If you plan to entertain clients, keep in mind that Monday-Thursday events are often the preferred days for business entertainment, particularly for MLB, NHL, and NBA games.
  5. How can I make the event extra special for my guests?  Just inviting your guests to a luxury suite at a sporting event or concert is special.  But if you want to go above and beyond, you can inquire about ways to make the experience extra special, such as having a famous former player in the suite during the event.

At Suite Experience Group, we pride ourselves on being transparent and reliable with your suite booking and we’re standing by to assist when you are ready to plan your next event in a luxury suite.

 

 

About Scott Spencer, President

As the President of Suite Experience Group, Mr. Spencer oversees all aspects of the business, including sales, marketing, and operations.

Contact Scott


Posted in Luxury Suites 101

When is the best time to book NBA suites and NHL suites?

Atlanta Hawks Luxury suite

Luxury suite at Philips Arena in Atlanta, GA, the home of the Atlanta Hawks.

When is the best time to book NBA suites and NHL suites?

With the NBA and NHL seasons upon us, a number of clients have asked about the best time to book a suite, and whether they will get a better deal by waiting until just a few weeks (or even a few days) before the event to book a suite.  Savvy buyers of tickets have learned that the longer you wait, the further the price drops.  With luxury suites, it’s a different story.  In short: the earlier the better.

If you wait until an event is one or two weeks away, it’s often impossible to secure a suite because the suite owners have already invited guests and couldn’t sell their suite even if they wanted to.  While every once in a while there’s a great deal to be had at the last minute, in general, it’s best to purchase a suite a minimum of six weeks in advance of an event.  This will help you maximize your choice of dates and suite location.  You will also have more time to invite guests and make the most of your investment in a suite.

We’re standing by when you’re ready to book your suite for the upcoming NBA and NHL seasons.

About Scott Spencer, President

As the President of Suite Experience Group, Mr. Spencer oversees all aspects of the business, including sales, marketing, and operations.

Contact Scott


Posted in Luxury Suites 101