Reviews

This event was litterly a last minute/ day prior to the Sza concert and Bryan and the girls made it happen for us !!

Great event and plenty of care taken within the site to give my team a great experience.

We had quite a bit of leftovers. Would suggest the short ribs were served in a way that was easier to eat. Perhaps to be sliced for easier serving? The items that were not very popular were the CA Wedge, Roasted Cauliflower & the popcorn & peanuts. We had asked for containers but were told that due to covid they couldn't provide any. Anything (maybe foil) or rubber bands so we could have put 2 paper plates together as a container, would have been helpful. Everyone's favorite were the Pretzels and Cheese and Poke Nachos.

Like the whole experience, told at the gate that bobble heads would be in suite but they weren't

Good space, pretty easy to reserve no hassell and the food selection was great!

Hannah made the entire process super easy for our large group. Once we paid, she took care of everything, including transferring the tickets, ordering our food/drinks for us, and answering any questions we had in a timely manner. The entire process was seamless, and we plan to use SEG again for football season.

Food was good. Service was great. Responsiveness of the service team (both when lining up all the food orders and while there during the event were excellent).

Responsive and high quality interaction was great. I was concerned with the outcome not having worked with you before but it was great.

I appreciated SEG's prompt communication and excellent assistance with food ordering and ticket transfers.

The large space of the suite. Timing of the dessert cart. Came before dinner was placed.

The service staff was excellent. The amount of food / drinks for the cost was not a lot.

We had a wonderful time. Jeannie our suite attendant did a great job, we were very pleased with her service. We were a little disappointed with the choice of only spicy chicken wings. It would be nice if your catering company would offer an option for that. The sight lines were great and a good time was had by all.

Suite was described perfectly in the listing. Communication between SEG and me was efficient. No regrets. Thanks for the opportunity to purchase. Will be back!

Hannah and Kristina were great to work with. Andrea took care of us in the suite...she was great too. Only complaints were of food proportion. We ordered the DMV. Shrimp was not a 6 person serving...3 person serving at best. Crab cakes were not a portion...closer to an appetizer size.

EXCELLENT SERVICE START TO FINISH

Everything was great

krisitna's support was outstanding....and the ticket distribution process worked great....the only downside was the food order was somehow screwed up by the stadium team....when they charged me on sun....it triggered an amex fraud alert....and i had to cancel my amex card....amex reomended it...i am working through it...i thought when i booked the event i paid for everything....so the sunday charge was confusing to me...would let future customers understand that wrinkle...

Great amount of space and the suite is beautiful! When we arrived there was not as much food or drink as we would have liked for 16 people and had to ask to get restocked on both.

Hannah was amazing and very helpful with the Suite reservation.

The suite layout was great, most importantly was the staff! I would have perferred if the music was muted in the suite so we could talk & hear eachother better.

Responsiveness was really great. Kept me in the loop about everything. Made the process very simple.

It was a very easy process and we had tickets transferred easily.

Loved everything! The beverages and food were there and ready. Our suite “server” was excellent! She kept checking to make sure all was good and kept our food stocked. The atmosphere was amazing and we loved the in-suite bathroom facilities. It said to go in door 5 which was not the closest. Otherwise all went great!

Wow. Working with Brian, Hannah and Kristine was a great experience from my first inquiry to our last call. Their communication was accurate, transparent, knowledgeable and unbelievably quick. Suite Experience Group helped make my mom's birthday special and stress free. Strongly recommended and I will definitely work with them again. I loved the accurate, timely information and personal feel to the coordination. I would recommend asking for the catering choices earlier so you can guarantee specialty items. Honestly everything was great! Ed

Hannah and the whole team at SEG was fantastic. This was our first time renting a suite at TD Garden and already looking to do it again in the near future. Dan, our suite attendant was extremely helpful and made our day very enjoyable!

Service from the team and timely responses was great, very helpful and easy to get a hold of. 2nd time using , and will use more in the future.

We had a wonderful experience. The server had a very pleasant attitude. I was extremely helpful. The room was very clean, and the service I was offered was phenomenal. We look forward to future utilization if available.

We loved the suite and it was an amazing experience is what we loved the most. The thing we didn't like is we had a fox 9 reporter in front of our suite and basically two of the front row seats couldn't be used as you couldn't see around him and they wouldn't move. That part was not good.

Everything was excellent. The view, the cleanliness, the food, the service.

A great experience. It was nothing that I like less it was a great time for my family and friends.

SEG took all the guesswork out of planning an executive experience in a suite. From start to finished, SEG was quick to respond and assist with everything.

Great communication from Suite Experience. Very quick replies to my queries.

The service and food was impeccable! Everyone had a great time!

I liked how I just went to SEG and they took care of everything parking, food and seats and tickets were emailed. The websites provided enough information to make and informed decisions. No complaints.

We enjoyed the comfort and cleanliness of the suite having the restroom was very convenient. Our host Ginger was very nice and helpful with any additional questions/concerns we had.

This year our family decided to splurge and get a suite for the Christmas day Warriors game. My niece found your company/website. We've never done something like this and now we're glad we did. The suite location (center court) was amazing. A great venue for our families Christmas day. The website and correspondence was straight forward. Given I have never worked with SEG, I was pleased with the suite being what I thought it would be, especially when I was the one fronting the $$$ on behalf of our entire family. More importantly, they all had an exceptional time. Something they will never forget. The correspondence was great as we worked through putting this date together. Replies were immediate, giving me reassurance that we are working with the right group outside of the Warriors in securing the suite.

Staff was awesome, food was great. The only complaint, sound pretty petty, but the beer was not very cold. Other than that everything was perfect.

Excellent experience. Suite was comfortable and well equipped.

We had the most amazing experience. Everything was perfect.

The experience and customer service was top notch. No issues in that department. What I liked the least about renting this suite, which has nothing to do with you all but I figure I let you know for future reference. We rented the suite for personal reasons, mainly so my dad could have a good experience being that he is a disabled veteran and needs room to be comfortable. The issue I had were the fans below us banging on the walls and would not stop when we asked. For someone with a war background(ptsd) it kind of sounded like bombs going off because the sound just echoed in the suite. For people paying that much money for the suite experience should not be subjected to that. We couldnt fully enjoy the game. That should be one of the things not allowed because it makes for a bad experience.

The event was just what we needed to bring the family together. Only item that I wish would have been different was ordering food. Everything was in six, so if I was the only one that wanted coke we had to buy six. Outside of that, was a wonderful day and my nine year daughter got a picture with Dirk Nowitzki AKA the man!!!!

Great experience, from the initial purchase through the event SEG was responsive and helpful.

Suite was great for Mavs Game

Event and venue was just as described. Ticket transfer was easy and phone support great.

It was all perfect. Very well set up and great customer service.

Suite was exactly as advertised. Service was good, entry was good. The 100% digital tickets did not work well, in fact I was unable to park in my assigned spot in the garage because the ticket I presented was not accepted and I was told I cant hold up traffic! I suggest you get the online ticket processed worked out before you make that mandatory! This is probably an LCA issue not an SEG issue.

Clean, everything requested was there, staff was awesome and 76ers won

Everything worked out really well. A simple process.

The game was fun!! We liked the amount of seating in the suite.

Excellent communication and everyone was very helpful whenever I had questions. Hanna was great to deal and was always on top of everything that came up.

The ease of making the reservation and the advice provided was amazing. It would be easier to have electronic forms that could be completed online vs needing to complete and the. Upload and send. It would also provide a greater sense of security for payment to only use an online payment option.

Space was accommodating and spacious enough for our size of group there were a few rolling chairs that didn't seem to make sense in the space and felt like an after-thought other than to provide additional seating

Things went really smoothly. However, a part of that is because I used it before. Everyone was super nice and answered questions, but I would have loved a time line upfront, like X days before the event you will get tickets, by X days before the event you need to submit the food order. I was a bit stressed about that my first time. Also, I had one day to plan and send details for catering. I feel that could be sent earlier with a reminder a couple days before it's due. Luckily, I remembered what we got last time, but it still felt like a tight turnaround.

Easy to rent the suite. Kristina was amazing! I would have liked to be able to transfer the tickets by cell numbers not email.

Suite Experience were great to work with, they were very responsive and provided great details for the event. The only negative was that they sent two wrong attachments, but corrected it very quickly.

Food was very good. easy booking

The entire process with SEG was outstanding. The booking of the suite, the transmission of the tickets, the catering order process all went very smoothly. Our team had a great time and thankfully the Dallas Stars came back to win the game at the end. Thanks for making it a great event!

Once in a lifetime experience!! Thank you to Hannah Koski & Kristina Krummen for all of the help. They made this experience so smooth and our team had so much fun. We can't thank you enough!

The communication from the beginning to the end was outstanding. The box was amazing. The view, the food, the staff. My group loved it. Parking was also amazing. Not one thing I didn't like.

amazing suite, service, food, etc.

Great food, friendly staff, and an awesome view of the game. The echo effect of crowd noise due to the ceiling was overwhelming.

Great customer service and I would definitely use SEG again!

Our group had a great time and really enjoyed the Field Level Suite experience at Cowboy Stadium. Views and sight lines were even better than expected. The suite was perfect for our group size of 21. Plenty of space to move around for food, drinks, and conversations. We are already looking forward to doing this again next year.

Most: Service from Megan our attendant. Food quality and on time delivery. Suite amenities. Least: Nothing, everything about the suite and my experience was top-notch.

The SEG folks I worked with respond quickly and are always helpful. As budget allows, I would like to repeat the experience.

Really good service from your whole team.

Everything was great can't really say anything was negative or bad...

Wasn't my first time, so everything was expected. Smooth transaction

Process was smooth, easy, and very complete. Instructions were very clear and easy to follow.

It was our first time renting a suite and the entire process was so smooth and I felt confident that we would have an amazing experience which we did end up having! It surpassed my expectations.

It was wonderful , everyone enjoyed the experience. Suite was clean and food was delicious. Staff was friendly and helpful. Can’t wait till next year

Your coordination for the entire experience from the day we purchased the suite to game day was very well done. A smooth seamless experience.

Absolutely was a great experience!!! The young lady who had our suite was amazing I don’t think there was one person who didn’t compliment how great she was.

Such an amazing and seem less experience! I had not one issue working with SEG

The suite attendant was fantastic. She was very attentive to all our needs and a perfect host. Hannah, my suite experience contact, did a great job communicating with me about the event and all the suite amenities. She was able to arrange an alternate suite location when the initial one was unavailable.

It was so easy to order foot and beverages and everything was perfect when we got there! Any question was answered quickly!

The seats and stadium are second to none.

Working with Suite Experience Group was a great experience! I had the pleasure of working with Brian and Kristina to book a corporate event for my company and they were great to work with. They communicated often and were very responsive when I had questions.

Once the suite was purchased, the team reached out right away and gave plenty of time for myself and team to work through our selections.

the fact that I had my whole family together the least was, I had no clue what I was getting and no idea of what I needed to do . definitely not worth the price.

Food and Alcohol was just the right amount. Our bartender was very friendly and really made us feel special. Suite location was fantastic for Verlander pitching as well! All around great time, thanks!

Our customers loved the premium suite and the atmosphere at the SoFi stadium. The stadium did a good job with the other logistics (connectivity to the TV screen, transporting gifts to the suite prior to the same, scheduling an onsite visit to test connectivity etc.). Hannah from SEG was always prompt & responsive and extremely helpful throughout the process (from the initial booking to the coordination with the stadium & other follow-ups). The part that we didn't like (more about the stadium/suite) was that there was no partition between the suite & the stadium seating which meant we weren't able to make the presentation to our customers that we wanted to. The traffic arrangements (again stadium related) could've been better (but then this was LA).

Suite was amazing - Mary was great and very sweet!!

The suite was very nice as was the SEG staff who helped me select it

Loved the suite location, service, and overall ease of set up with everyone involved. Least: vegan options for just one person was really only guac and chips or burger (plant based) it would have been nice to have single salad options

Team was very responsive and a great partner. Unfortunately, I wasn't able to be on site but the event ran smoothly because of the SEG team's professional service. Thank you!

I never rented a box before but SEG made it easy. The follow up and communication was timely and thorough. I would consider doing it again.

Everything was stress-free and straightforward.

Great Experience from the time my team made the initial reservation inquiry to the actual event. Here is some feedback I received: "AWESOME event last night. We had a great turnout and everyone was blown away by the box. Food, drinks, convos, and game… (except they lost lol) – all perfect!"

Had a great time

Service was outstanding, prices of alcohol were very high

The experience was fantastic. The suite lived up to my expectations and everyone had a great time.

It was such an amazing experience for my family and friends to enjoy the show at a different level. Everybody had a great time especially having food and the space to enjoy it.

SEG handled everything needed to host a great event in a timely and professional manner. You patiently answered questions and had the suite set up exactly as requested on the day of the event.

The suite attendant Justin was fantastic! He was so attentive and gracious. Suite design is also fantastic.

Loved the first class experience. Delivered on every expectation.

My clients loved it!!!! Position to the stage, access to semi private bathrooms, access to food and bar. It was perfect. Plus, it's 50 ft from where I parked

I love the elbow room, ability to stand up and move around without bothering other guests. It is a great experience.

Suite was clean . Service at the start was slow - but work out

What I liked best was easy purchase and transfer of tickets and parking. What I liked least was not able to transfer ticket after entry for re-entry into the suite.

Always a great experience. Thank you for making it wonderful.

I loved that we were able to bypass the long lines to get to our suite. I wish I had known of the level we would be at and the accessibility of getting there since we had a couple of guest with physical liabilities. I also liked that we were able to open up the suite to be able to sit inside and still see everything. I would only do this again if we were sharing costs with other families.

Great location. Love privacy!

If there is a Fireworks show at the game you can not see them from Suite #9, that was the most disappointing part of our evening. The SEG team is fantastic to work with, I received great service and response time and they helped ensure that everything went smoothly.

Fantastic experience! Our suite attendant did a fabulous job of taking care of all our needs. Our only complaint was that the food was picked up too early (just after 7th inning). Why can’t it stay out until the end of the game ? ……especially if the game goes into extra innings

Very professional and responsive. A great alternative for us who don’t want to buy a suite for the whole season.

Everything was great from our attendant to the food

Wonderful experience. Everything was perfect.

Loved the privacy of the suite. I wish there were more beverage options or staffing a bartender.

SEG is a fantastic company. The staff is friendly, responsive and makes the entire process of purchasing seamless. I work mostly with Hannah. She is true asset to SEG and awesome! I look forward to more purchases in the future.

It was beautiful and amazing. I disliked that the bathroom was a bit away due to construction our closets bathroom was closed. Was a bit scary that the glass in the front was so low almost didn’t even notice there was no glass a bit scary when I got a bit too close and noticed.

Loved it. No complaints. Great service.

We had a WONDERFUL experience working with you setting up our suite for the Phillies-Angels game. I was blown away by how responsive your entire staff was - I asked several questions over many weeks as I planned this surprise for my husband's 65th birthday. Every, single time I emailed, I received a response within an hour! Even late at night! I primarily worked with Kristina Krummen and Hannah Koski and both of them were SO nice and helpful every step of the way. I told my husband how they made me feel like I was their most important client! Thank you for such a wonderful experience from start to finish. - The day of the game could not have been more perfect. The suite, the east of tickets, parking, food/drink ordering, service, etc. -- and even the weather - was absolutely perfect! My family thinks I am a hero for giving them such an amazing experience. Thank YOU for helping me to create such a great memory for us all!!!

Awesome experience partnering with you guys. I had come across the SEG website several times in the past but never pulled the trigger. I definitely plan to work with you guys again in the future. The only constructive feedback I have for you is the SRO situation. When I work directly with a team/arena/stadium, I have the ability of purchasing SROs up until a couple hours before tipoff. This would have come in handy as we had a lot of demand for this game, but given that the SROs were so pricey, i didn't want to buy them all upfront without knowing if we could yet fill them. Second, the suite had "Welcome Rodan + Fields!" on the TVs - I had asked them to either change the channel or turn of the tvs (since we are K1, not Rodan + Fields), and it took them a bit longer than what would have been ideal.

Your staff is amazing! Very attentive and prompt with responding to emails. I had a problem during the came that was absolutely uncalled for from dodger stadium staff But Kristina was totally understanding and reached out to dodger stadium staff

I love the ease of process that your company set up in renting the suite and the super responsiveness in any questions I emailed to you. There is nothing negative that I found in my experience.

All good

The quick responses to any questions was great

Great seats and great service, had a blast last night

Loved everything! Start to finish every single person was so helpful and kind! Will book again in the future! We had an amazing time

Suite was very clean and comfortable. Attendant was very helpful. Field view was great. A little crowded for 18 people

The process was seamless and Kristina was very attentive to questions and follow-up. The one comment I have is the distribution of tickets got a little wonky. Receiving Suite tickets, add'l seat tickets and parking passes from various sources and then having to send back out to Clients that don't always have the Ticketmaster or Sixer app got a little messy, but doable.

Great job!

I liked that it was easy to select a suite and pretty simple to select the food and drinks I wanted. The service in the suite was really good too. I didn't like that I get the run around each time about getting the physical tickets when I know they are available. I always bring my customers who are older and aren't the up to speed with the new technology of getting tickets. Luckily have asking enough times I received the physical tickets.

The location was great, and the staff was very helpful. It is hard to order drinks for corporate events because you want enough but not too much. I wish the unopened bottles of liquor could be deducts from the catering.

It was easy to book, use the parking, and show our tickets. The suite was clean, service was very good, and food was on time and presented very nicely. Great view of field too.

What I liked the most: separate entrance for suite holder tickets, attendant (Krystal) was amazing, customer service of the stadium staff - in particular the suite staff, fully stocked suite What I liked the least: ticket seats labeled 1-16 but actual seats were labeled 1-4 (each row had seats numbered as 1-4 making it difficult for people to understand their assigned seats), suite location was higher up than expected, food was good but not as good as anticipated

We really enjoyed our experience. A great way for our small group to watch the hockey game, as well as being able to eat and drink and interact throughout the game. Our suite attendant was excellent and catered to all our needs.

the best was the responsiveness of the Suite Experience team The least was the ambiguity of the interface between the suite holder and the Suite Experience team

The seats & ability to be w/ friends in one place. Having the parking pass was huge.

Private entertainment area , the suites were some what out dated , other wise we had a great time .

Hannah was very responsive. She was the reason I will use SEG again in the future.

Everything was great. Suite was lovely. Tickets were easy to obtain. The sound was horrible though.

We loved everything about working through Suite Exchange and about the experience at the game. First class, professional and an amazing experience. The theater box dining area is like a 5 star restaurant. My guests were so impressed. And it just kept getting better. Valerie, our waitress, kept us on schedule with appetizers, beverages, dinner, snacks and desserts. It was just amazing. I would highly recommend this to anyone having the opportunity to work with Suite Exchange. It was well worth the price for our special occasion. It will be hard to watch a Warriors game any other way.

Everything was great. The total experience is amazing and SEG was on point. Food, drinks, service at the game and even parking was great. We will be back very soon.

Hannah K. was very responsive and helpful planning the event. And our suite attendant was very friendly and accommodating.

Great service with Hannah Koski. She was good with following up about orders

We love SEG!! Brian is always so helpful and a great partner to figuring out what is best for our customers and Hannah is a DREAM - such quick response and helpful! The only thing I'd love more of us is ticket access (Masters, Indy 500, etc) - the more we can get VIP tickets when a suite isn't what we need for the experience the better! A nice to have would be some way to put our company name on the suite - because we rent existing suites it sometimes can get confusing for our guests.

Food was fantastic! Guest complimented quality.

All good

I had questions prior to the event. Everything was handled promptly and professionally. When we arrived, our food order was delivered immediately. The service was great, there was never a delay for food/drink orders.

The privacy was great! It was mostly set up perfectly, little mix up with order but all worked out. We will definitely be booking for next season.

Our experience was great. There was one small issue, the person who was in charge of the dessert card was very unprofessional. She was rude to several of my guest. Other than the ignorant dessert card lady our experience was great.

Seats were great. Instructions before event answered my questions.

Kristina Krummen was amazing and very responsive. It was my first experience with a suite and she was able to quickly take care of any last minute issues I had. Very successful night.

-the service was amazing and staff the whole time planning was super responsive and helpful -it was hard to find the suite. A map ahead of time with directions to get there would be helpful to send guests. Same with options for parking or walking in. -there were so many food options it was hard to decide! I guess it's a good problem but a “best sellers” or “most eaten” list would be helpful. For instance the ciabatta sandwich barely got touched.

we rented a theatre box at the Chase Center for a handful of Warriors games and a concert ... we very pleased with the oversized seating and sight lines, and the friendliness of the wait staff

Great service. Our Suite Attendant Lucky was great and we kept him busy.

Everything went phenomenal.. all of my questions were answered completely.

Everything was great and perfect.

Great food, view, service. Loved the atmosphere, it was a wonderful day.

Everything went very smoothly!

Very easy process to book the suite and catering. Food was great. The box was great. Really had a good time and my guests enjoyed it too. We will definitely be back.

Very easy to acquire a suite. Very fast, friendly, and responsive customer service. Would definitely recommend. Zero problems!

Having a private restroom is always a plus. Comfortable atmosphere for my guest.

Responsiveness of staff and ease of use.

The quick responses were huge for me. Brian and Hannah communicated quickly and the transactions were quick and easy. Not a big deal but my least favorite part of the transaction was that when getting the parking passes transferred I wasn't able to secure the VIP lot pass for black car service which my group and I always take. I was able to reach out to my contact with the Raiders/Allegiant Stadium and get a VIP lot pass added to my account so it worked out but I think a great addition to your service would be to have that added by the actual leaseholder when transferring their parking passes. They can receive those from the stadium. Regular parking passes don't allow black car service to enter so if you don't have that you technically have to get dropped off on the street instead of being allowed into the lot. This is how it is at Allegiant Stadium and may not be the policy at other stadiums.

Very easy, transparent and seemless transaction. All of our questions were answered fully and professionally and the both pre-, during and post event support were great and very personal. The one site attendant, Jessie, was really great. It was a bit confusing to know how much gratuity to leave and how much of the service fees went where.

I admit I was super hesitant to book through a site that I never heard of before, but I'm glad I did! I felt like the price was amazing!!!!!!!! And when when I got there it was AMAZING, just all around beautiful. Parking was so close! everything was just fantastic. The thing I liked the least (and this is simply just to have an answer) was sharing such a wonderful attendant!

loved everything. SEG made it a stress-free day

Everything was GREAT First Grade operation. The Service was wonderful …

Awesome experience and service was top notch!!

The experience was amazing! SEG communications and service is top notch. They made sure that we had every questions answered and that all our needs were met. Definitely exceeds expectations and best customer service. Hannah Koski , our client services rep, even worked on the weekend to get us more tickets.

Perfect experience, great communication from the SEG team. Nothing negative to add.

We were well taken care of. The food and beverage preparation was great and the suite was perfect for our entertainment needs. It would be nice to have true Vegan options and to have healthier options on the menu. We didn't realize when ordering that the Vegan symbol meant that you had to ask for customization of the item, that it didn't already come prepared to meet vegan dietary needs.

The suite experience was great all around.

Constant communication, Hannah was fantastic in helping me book everything especially for recently reopened venues that been shut down due to Covid.

Great service. Easy process. Clear and quick communication.

NONE GREAT TIME

Excellent customer service. Fantastic food and drinks.

Communication from Hannah K was great.

The SEG experience was super easy…and FAST! We purchased the suite code boy a few days before but didn't miss a beat! Good order and tickets were to us within minutes!

The Comfort of having your own place is great. The Service was Excellent. The Food was Good. Got Locked Out a few Times.... Bummer, but we Figured it out....

Hannah provided unbelievable concierge service and was the difference maker, I'd rather get a suite form you than the stadium itself

Our group enjoyed the whole experience .

Great suite and great service.

I appreciated the whole experience from the time that I made contact to inquire about reserving a suite through the ongoing communication with Hannah ( her quick responses ) and to the Game Day Activity. The ease of using the portal was great.

The suite was well equipped and roomy and the Suite Experience Group was fantastic to work with. It really was a pleasant and relaxing event with their help.

First, we appreciated the service, very prompt and fulfilled our extra needs quickly. The food was very good but could have been warmer

The suite was perfect. The food was ready when we arrived and the server was very helpful without being in the way. I wish I knew that we could arrive early,

Everything through SEG was perfect! 5 stars!

I loved the suite

It was easy to work with Jeff to secure the sweet suite. He was courteous, accommodating, and responsive to questions. Hannah was so helpful with reminders of food orders, super responsive to questions and very helpful.

Hannah at SEG was amazing. She was the best part of the process and we really enjoyed the suite. The food was expensive (expected at a football game) but the surcharge was excessive.

We loved everything about the experience! Hannah did a great job and everything that we thought we were going to get, we did! Our whole family loved it all and we made a great memory for my husband's 70th birthday!

Hannah was extremely helpful and always responsive. An overall fantastic experience

Most - SEG communication. Whether it was confirmation of purchase, tickets transfer, friendly reminders, or even disappointing news that we had missed the catering deadline, your correspondence was always timely, tactful and spot on. Least - There really wasn't anything SEG could have done better. Well done!

I did not attend the actual event, but Hannah was super helpful leading up to the event

We had a great time in our Suite - the SEG team was so easy to work with. It went smoothly and there were NO ISSUES. The best birthday I've had in 50 years!

Fiesta food option was delicious! Food was well seasoned beyond typical buffet food and all our guests were surprised and delighted. More food than advertised, which was an initial concern. However, we barely made a dent and everyone ate well. Excellent!

Great experience

Everything was great . Have nothing bad to say about.

all the premeeting details were excellent

Really liked how easy it was to book and how transparent the SEG team was with pricing. Prices weren't inflated at all, which I really appreciated as well.

Wished the Mets suites included private bathrooms (per the description on the web listing), and though it's nobody's fault, the COVID capacity changes was a bit confusing. Everything else about the process and SEG's customer service, professionalism and response time were top notch.

It was a pleasure to work with SEG and Hannah throughout the suite booking process. She was always very responsive and went out of her way to assist me with anything I needed.

Hannah was very responsive to any questions or concerns that I might have had. The suite was great and all of the services were top notch.

Hannah Koski was very responsive to all of my questions and very helpful throughout the process. Overall experience was very easy and quick. Entire team had a great time and were all impressed with the suite and experience.

No complaints at all except that Cole pitched too well against the Astros.

Everything was very straight forward and easy to plan. The executive team had a great time and were able to enjoy the full Red Sox experience while in town for a company meeting.

Our work staff had a great time at the Suite, plenty of space, everyone loved the food and service. Thank you!

Had a great experience booking a suite through SEG. Everyone, including Hannah, was very helpful and quick to answer any questions I had. They accommodated all my needs and every person I worked with was extremely nice.

Great service from reservation through the event. Great view and a unique experience for a graduation party.

I only use Suite Experience Group to book suites at my favorite venue Angels Stadium. This last purchase was my second with them and it was fabulous. I took my family to see an Angels vs. Mariners game on June 5 in the dugout suites. [...] it was amazing experience and once in a lifetime really (plus it scored well with my Facebook friends) [...] The dugout suite private bathroom was a hit though! SEG's Hannah was so incredibly helpful. I booked the suite online and was contacted by her less than an hour later with details. The tickets were electronically sent to me and became visible in the MLB app on my phone. That same app is what was used to gain entrance to the facility, dugout suites area, and the actual suite. Hannah made all the food reservations for me and everything went flawless. Later this summer, I will book my third Angels suite with this company as a company picnic for my office staff. And it will be booked through SEG.

How responsive Hannah Koski was. She was excellent

Size to handle a larger group, and service we received.

The suite were very clean and well cared for. Very comfortable. There was nothing negative

Great and fast responses, great people, nice suits, Did not like that there was not really a lot to pick from food nd beverages.

Great seats. Great service

First time renting a suite and we all had a great time! Catering was excellent!

Hannah made the process extremely easy for me and my party to attend the game. Everything was perfect! Thanks again.

Was a very simple process and handled all of the ordering for food/drinks on a last minute notice. Very attentive to my needs from beginning to end.

Excellent experience! Service was great. Food was great! Very satisfied.

I loved the fact that there was shelter from any type of weather. I loved the view of the field / game from the suite and from the outside seating. I loved the personal bathroom and the fact that I had access to electrical sockets / sink / fridge. The suite experience allowed my toddler to join and have the ability to roam instead of remaining seated. What I liked the least was not having access to close the suite door from the outside.

The suite was AWESOME! Our hostess Denise was was sweet and helpful. Only thing I was recommend is that the food come up hotter. The fries were cold. Even though there was a light warmer it didn't help. I would suggest a heated cart to transport the food in and possibly pizza thermal bags to keep it hot.

it was a lovely experience, there were no complaints.

Brian and Hannah with Suite Executive were fabulous and so cordial & professional in getting everything reserved and ordered in a timely manner.

Loved the box it was clean and our server was excellent. We had a blast. What I liked the least would have loved an all inclusive box option unfortunately when I looked there were none available.

Everything was great

Everything was perfect. Service was outstanding.

It. Was. EPIC! We loved every minute in the suite. The view was great, clean restrooms, excellent service, good food- loved it all!

We enjoyed having everything ready to go when we arrived.

Everything was perfect.

Everything was so seamless and perfect. Brian made sure everything went smoothly and we couldn’t have dreamed of a better experience. Will highly recommend SEG to others.

Everything was handled perfectly . Can't say enough about my experience . Roll Tide

Most - The prepared food and drinks that were there despite us never placing the pre-order as we intended. Least - the server was not very interactive or knowledgeable about most things.

The whole experience was awesome. No complaints.

All good.

Great to have food and drink in the rooms also having our own bathroom. Mary did an awesome job for us!

Beautiful Venue and rooms

Very smooth process from booking to event. Great attention to detail. Food was very good. Game not so much!

food and venue was the best. We had 15 people out of the 20 tickets. 20 would be crowded.

The entire experience was great! We had a great server inside our suite that exceeded expectations.

I liked a lot that everything was in order, nice and tidy, as I ask for. I have a really difficult time to calculate the amount of food or/and beverage for the entire group as in the instructions don't specify any suggested amount per group

This was for my client so I personally did not attend the event

No complaints, the suite staff were attentive to all of our requests.

We liked that the process was simple from start to finish. There were no issues.

Hannah was a pleasure to work with. She was extremely professional, kind, and responsive. Can't thank her enough! The suite itself was perfect for our group!

I have been dealing with this group for 3 years. Every year they have made sure all our needs are met and assure we are completely satisfied. They are extremely fast to respond to you even on weekends. Just a fantastic group to work with.

No complaints other than the television’s. It would be nice to have them mounted further back to allow more space. It was a first time experience for me and my group. Job well done! We all are planning on using the experience group for future entertainment.

Booking was super easy and Hannah was extremely helpful and timely with her responses.

It’s was a great suit. The location of the suit and the level of its location was perfect great view. Our group had a memorable night that they won forget. Thanks for allowing us to have such a great night. There isn’t any complaints it was all great.

Great suite, great price.

Just an overall amazing experience, from beginning to end

It was a great experience as none of us have been in a suite before. No complaints

Great communication. Easy to deal with. Would definitely use SEG again.

Once we booked the suite, we were put in touch with Hannah who was wonderful to work with. She took care of all of our needs from tickets to food service, etc. Wonderful experience. The suite was lovely and spacious and food service was great, although expensive. My least favorite part of the experience was the cost of the suite for personal use. With the Red Wings doing so poorly, I thought the suite would be a lesser cost.

Hannah was very quick at responding and very helpful through the whole experience.

Planning staff were very helpful, on site attendant JB was awesome

easy to work with and great communication overall. The initial exception of timing and delivery of tickets could have been better.

It was quite easy to schedule

Fantastic suite, food, service

smooth process.

Brian and Hannah were great to work with. I especially appreciate how very responsive they were to any questions or issues. Only downside of our event was that our custom gift bags were not delivered to our suite as planned but that was the fault of the contact at the Moda Center.

Great location of the suite. I would have liked to get the estimate of catering pricing prior to the event but overall we had a great experience.

Very easy to distribute tickets and the Hannah was very helpfu.

The process was easy and the communication from SEG (Hannah) was great!!

Hannah and Brian were easy to work with. The experience of securing and paying for the tickets was easy as was setting up the catering. This was a great experience for our group!

Most - Service was great! Our server was really good. Prompt and attentive. Guests loved it. Seemed to have a really good time. Least - the bathrooms were not prepared for our guests. There was limited toilet tissue and hand towles. No Kleenex, and the lady said it was up to the suite owner to provide those. Food was good, but was very slow to come out, and we had to keep requesting. It was not prepared on time. Difficult to see other end of the field. Great view of one end, but couldn't see all.

Everything went smoothly.

Very quick, helpful with arrangements as dates needed to be rearranged. Overall very effective.

Our expectations were totally met. WILL do business again with SEG for our next concert event.

Amazing from start to finish. Customer service and communication was excellent

Overall presentation, layout of room, ability to comfortably move around the room.Unfortunately after the light went when the show started, it was very difficult to see anything in the room, specifically at the center bar area and at the beverage refrigerator. Some small area specific low lumen LED lights would help to make visibility a little better. My parents who are senior citizens had trouble seeing what food was available during the show and walking down the steps for the lower suite seats.

Most : Hannah helps me a lot cons : Pay only by CC to book a suite

Team was very responsive

The experience was great and customer service was excellent. Hannah Koski was a pleasure to work with. She answered every single question I had regarding the Suite. Not often do people send compliments to staff so I want to be sure to acknowledge her level of professionalism and outstanding customer service!

Getting the suite ordered and confirmed was easy. Getting the tickets was easy and Hannah did a great job helping me. What I really hated was how expensive the food was and how little we got. I spent more than a thousands dollars for two cheap pizzas and were not large, a salad and some pop corn and three six packs of beer and soda. I needed to have a few more pizzas in the order, and since what was provided was so small I had to order a lot more food for another $600 bucks.

Easy to use the service, pricing was very fair. No complaints.

How flexible and easy it was to book a suite.

So easy to book and payment was a breeze. Fast response to questions and concerns we had.

Responsiveness

Loved that the suite was perfectly set up with food and drinks ahead of time. Excellent viewing venue for the game, too! A+

Very good event and service. Everyone having to use the APP

We enjoyed the suite itself. The overall experience was good however, the confirmation email entailed misrepresentations of VIP lounges access. I, Denise, tried to follow up with Hannah and did not get a conclusive answer. I called the venue itself and no one could help me. I then went to guest services and spoke with the attendees with email and finally no VIP lounge access was granted. The verbiage in email needs to be corrected.

Very responsive, and we feel like the red carpet was laid out for us.

Private space for a small group was awesome!

The experience was great end to end. Things were more expensive than I would have liked, but the service fantastic and appreciated the support.

Service was great, and so was the food.

I worked with Hannah, she is easy to work with, has great attention to detail, and is very helpful answering the questions and helping make decisions.

"Working with Hannah Koski was nice. Justin Roux made the experience. He was understanding and responsive. He made sure our needs were heard. We had to reach out to Justin bc Carol Hernandez was not responsive and refused to hear any requests for help outside of her standard...This is what we do, no more no less. Thank you Justin and Hannah. The food was amazing and everyone enjoyed their time during the game. Geaux Tigers!"

Best of all, the event was fabulous. Dealing with Hannah was easy and productive. The attendant at the event was great. The only negative was that the original price quoted to me was changed and I thought that wasn’t fair.

Very easy process. Thought it was very cool that the suite we expressed interest in was pulled from the site as soon as we inquired, therefore ensuring we could get the exact one we looked for. Only thing we did not like was not knowing there was a $1,000 credit for food/beverage...Levis informed us after the 3rd quarter, once alcohol sales are no longer permitted.

The suite and everything was great. Only problem is what I put on the menu order was not what was received. I am not sure if it was Aramark or suite experience.

True professionals . Answered every question .

Pleasure to work with SEG, they made the whole process easy and stress free.

Made it very easy to work with the group. From the time we initially reached out to the event itself, it was a superior experience. The service in the suite was outstanding.

I love how Brian and Hannah are so responsive and helpful every step of the way.

Very quick responses and very accommodating!

Great view! Always a good time. A little small but still had a great time.

We thoroughly enjoyed the suite and the game. They won!! Food was good but very expensive. $88 for roughly 8-9 average sized cookies and 4 brownies is outrageous. The suite was clean and inviting. It would be really nice to have a roving cart and bartender coming in 2-3 times throughout the evening would have made the evening. One stopped by when the game was ending which was too late. Overall we had a great experience.

It was easy to set up and Hannah was good to work with Not much about not liking the event

I find SEG to be extremely professional and accommodating to any and all requests! It has been an absolute pleasure working with SEG!

Great time overall -- would have been nice to have access to physical tickets.

Working with Brian and Hannah was a pleasure. They were both accommodating and patient, each walking me through every step. Poor Hannah had to endure endless phone calls and emails helping me navigate my way through the ticket process.

My experience with SEG was great. It was easy, secure and handled professionally.

Liked the Most: The set-up in the suite Liked the Least: The taste of the food

Hannah Koski was so easy to communicate with and very prompt with her responses. She took care of everything I asked for and was always able to answer any of my questions.

Everything was great. We did have a couple of bottles of unopened wine that we were not allowed to take with us. That should have been made clear ahead of time. We may have modified our order.

Hannah did a great job with our coordination before the event and even was helping us up to the minute!

Hannah K is very good at her job. She is attentive and quick to respond which is a huge bonus. I will be working with her again:)

Very responsive.

I have been in suites that are very tight for space, but this was a great size. I would have liked an additional row of seating.

Very simple and easy. Good service.

We had such a great experience working with SEG and Hannah Koski. Everything was super smooth, and Hannah was extremely helpful throughout the entire process. Hannah was extremely quick in responding to all of my questions and could not have been more professional or pleasant to work with. Tickets arrived very quickly!

Everything was perfect from the suite, to the food and the service attendant.

The service was excellent and the food was delicious

Hannah was so responsive and helpful during this experience. I would definitely recommend her to others.

What I like most was the communication with the SEG representative, she was helpful and responsive. What I like the least was the instruction with electronic tickets. I was not sure to download the Flash Seats app, the AXS app, or both. This was my first time attending a Laker game with the electronic tickets.

The process was easy and quick. Our rep was awesome, we got a quick response every emailed.

Food was very good and the service was friendly and prompt

Simple process - pretty good suite location

Very easy to obtain the suite through SEG and was very easy to get catering. Didnt have to think twice about anything and was well taken care of through the same process. I would 100% book the next corporate event through SEG.

Everything went smooth. I'm not sure this could have been improved upon.

Seamless process, great customer service.

Everything was perfect! All of our food and drinks were there when we arrived and the quality was outstanding! I have not one thing to say other than I am so happy with everything!

like the avialabilty of options

First class service! From my first inquiry, to renting a suite, and even selecting a catering package, the team at SEG was knowledgeable, professional, and quick to respond to questions. Hannah is an asset to the organization!

Proximity and privacy

Your customer service was 5 star I had no complaints

What I liked the most was the company's customer service especially my sales representative Hannah Koski! What I liked the least was how we had to have our menu and credit card forms filled out so early I made a mistake on mine but Hannah took care of it for me !

Overall, Suite Experience Group was a very positive experience. Very easy booking process and friendly / helpful staff.

great customer service

The only negative was we weren't allowed to park our party bus in the B/C parking lot where we had our parking passes. Parking, and getting into the stadium was an issue. It was also a long wait to get into the stadium for the field passes. More info and logistics on that process would be helpful. Otherwise, everything was great. Suite was great, service great, views great, food was very good.

It was perfect. From arranging the suite to the evening in the suite it was seamless. We had a wonderful evening...no complaints.

Consistent assistance throughout the process and a very turnkey experience with hosting a VIP event

The response time was quick and accurate. I didn't need much help but it goes a long way when questions are answered quickly.

What a easy smooth process!! I highly recommend using Suite Experience!!

Great communication Easy process to book, pay and order catering Friendly and responds promptly to every question

good communications in a pro active manner. The suite and service was outstanding. The pricing well you know it's a bit on the high side but that is the nature of the event and captive situation. Overall it was a good expedience.

Hannah always was quick to answer my questions and very helpful. We hold events all over and I will keep her in mind for future events!

Suite was nice, food wasn't great and definitely overpriced. Over experience was nice

Very Responsive, Great Service. What not to like?

Great service and our customers were happy!

good prompt response. good - Hannah's friendly service through process least . Nervous about not getting the tickets on time as we had to distribute to clients in 1 day. least, paying in US dollars

I like the constant communication and how simple it was to purchase a suite. Down sides - I find fees a bit high and i had to pick up the tickets at willcall (not delivered) But i understand there are reasons for why i had to pick it up at Willcall. I guess thats the fault of the venue for issuing them so late

Hannah was very communicative and made the process easy to navigate.

The suite and attending staff was fabulous! Everyone was very attentive, and the food was great! I don't have anything negative to say about it.

It was a great experience, everyone raved about the forum and the suite. Will definitely be renting again in the future

Easy to arrange. Every thing went smoothly.

Incredible from start to finish. Hannah Koski was AMAZING!!! She assisted me every step of the way and made sure that everything was taken care of. UNBELIEVABLE!!!! Right up to the very last minute!!! She was MAGICAL!!! Tracy in our suite was equally amazing. Really took great care of us on site. First rate from beginning to end. Thanks x 1,000,000!!!

MOST: I felt very well taken-care of the whole time. Communication was consistent and thorough. Everything promised was delivered upon as planned. 10/10! LEAST: Sales process felt a bit rushed, but I'm also quite aware that the wheels of our particular corporation turn a bit slow, so that surely contributed.

Almost immediate response to any questions. Great advice on catering amounts.

Hannah, who I worked with, was very responsive with answers to all of my questions!

The setup, view, food was all great

This entire experience has been perfect!! No hassles and everyone is so nice!!

The process of renting the suite is efficient and easy. Brian and Hannah responded quickly to any requests and fixed a slight problem after the event was over. I liked everything!

I always received a quick response to my questions! I was a little uncertain as to whether the venue was comfortable with my method of acquiring this week.

Everyone responded right away, really appreciated that

My wife and her friends enjoyed everything from the beginning process of picking out which suite they wanted to rent all the way through the event.

The whole experience was easy and seamless. I received answers quickly and would recommend to anyone who needs to rent a suite.

Ease of transactions. Picking out the food and drinks.

The suite was perfect for our group of college football fans. No problems with catering or logistics at all.

Very easy process, very accommodating staff

Great experience. But assumed parking was included and it wasn't.

I rented a suite to surprise my husband for his 50th birthday. It was great! Hannah made everything seem so easy with the booking and pre-work. She answered my million questions and was extremely helpful! The suite itself was amazing. I couldn't of asked for a better night and best of all my husband was surprised and loved it too!

The quick response from Hannah and kindness was great

I most liked how my contact was very responsive to my emails and questions.

I was very leery of using Suite Experience Group, but my experience was outstanding. I would use again and highly recommend.

The food options were great! There was not anything that I liked the least.

It was all great

I thought Shan Shan was wonderful! Everything went beautifully ⚾️❤️

The purchase process was great and easy. Hannah was great and fast to respond to any questions I had

Everything was great, each step of the way.

Very responsive and professional!

Great experience throughout the process. Highly responsive and helpful customer service

Everything was as requested, Can't really say there wasn't anything we didn't like

The location was great and food + service was good too. I would have not ordered drinks in advance and let people decide what they want there.

The way the host treated me and my guests. She really made us feel at home.

Suite Experience is always very knowledgeable about what type of suite would best suit our needs. They are very easy to deal with in regards to choosing suites, catering, receiving tickets, payment etc. There are several other similar companies out there, but we always go through Suite Experience for this very reason.

Brian and Hannah are amazing! First public event at Chase Center, SF and they nailed it. Any question or request presented was handled professionally and swiftly. The space itself was absolutely perfect- the food and beverages were just as ordered along with special requests for my group being fulfilled to the stadiums best ability. Overall, excellent service. Will be in contact to plan for future events-Thank you!!

It wasn't your normal ballpark experience. Our group was blown away by the hospitality of your staff! No need for improvements here

Staff was very responsive, helpful and efficient. This was my second very good experience.

The suite was clean and well prepared. The extra admin fees tacked on the food bill (in addition to gratuity) seemed excessive. The food is already exorbitantly priced...

Everything went great!

It was perfect. Service, cleanliness, proximity and comfortable. It worked out better than planned. Thank you. You guys were very helpful and efficient.

Top notch communication, and excellent Client Services team who make finalizing all details smooth and effortless. Well worth the pricey investment, and I look forward to being a repeat customer!

View and service. Lonnie provided excellent service with a fabulous smile and attitude. The convenience of watching the game and immediate service can't be beat, my family loved it. What I least liked was, upon arrival we did not have an attendant scheduled. We were told they were short staffed. Ultimately they made up for it with Lonnie. Also, charges for popcorn, that appeared to be included in the rental since we did not ask for it, were applied to our bill. Overall pricing was extreme but that is my lesson learned

Staff was so helpful, always easy to deal with.

Very easy to reserve and the whole team was quick to reply to my questions.

The process to get suite was very easy and smooth. I will use SEG again in the future.

Accommodations and the process were easy. Only complaint is that the staff at Mercedes Benz gave incorrect information concerning the use of “live” tickets needed after entry. I don't understand why they wouldn't issue printed tickets once you scan in so that you can move freely without everyone having to download the app on their phone.

Wanted to get a suite at Angels Stadium to entertain a few of my more valued employees. Getting a suite direct from the ball park seemed like a chore. Nothing was listed on the team's website. SEG made it quite easy. Just like other ticket websites, their's listed the available suites, the approximate location, and cost for each game. After all was said and done, they coordinated with the ball park all the food and beverages and everything was as they stated and came out perfect. The only two issues I had were a bit of a communications issue with their staff asking for the same thing twice. No big deal. And my Angels losing the game. Overall 5 star service.

Easy to work with, stayed on top of communication.

Randal Lunger

Easy booking, excellent customer service, and the event went flawlessly without a hitch! We took 9 Dads and 9 Sons to the Angels game and would absolutely rent a suite again! Hannah at SEG was amazing to work with.

Easy process to get a suite for the game..great location at Dodgers Stadium..nothing we can say that we didn't like..

The suite and accommodations were fantastic. Everyone loved it. SEG made it so easy to book and the complementary pre game field passes were an extra surprise!

Excellent experience, exemplary customer service, and an experience that my staff won't soon forget.

We used to have our own suite but could not justify the ongoing expense for the few events we truly wanted to attend. We now use Suite Experience whenever we want a suite. They are responsive, professional and a pleasure to deal with. Will continue to use them.

Everything was wonderful...could not have asked for a better experience.

Great experience from beginning to end. I did have an brief issue with obtaining the tickets but Hannah provided me the instructions with hand holding along the way. It was simply an issue on my end but Hannah took full responsibility to make sure all was taken care of. The service was 5 stars and she was just a pleasure to work with. Game day experience was exceptional - made us feel like we were the owners of the suite!

The personal service!

I enjoyed having the Suite Attendant.

Everything was great!

Great View, no bathrooms, 18 tickets and only 12 seats

The whole experience was great! All staff was very responsive and helpful. The only suggestion is to have an alternative method of getting the tickets instead of using the Ballpark app. Not everyone wanted to use the app and then accounts got linked and it was hard to determine which tickets were still available for use. Probably a lot of operator error on our part but having a way to print the tickets at home would have been preferred.

Attentive staff and very helpful getting my sister into and out of the suite in a wheel chair.

My family enjoyed the whole experience.

5 STARS - Excellent service, everything was done as promised. The service was beyond my expectations. Hannah was the absolute best. She promptly returned all my messages with precise answers. She even took care of my food order for the suite, and it was ready when we got there. All I had to do was sign the receipt. I wanted to do something special for a group of friends that helped me through some difficult times. Giving the gift of music to see Jeff Lynn's ELO would be the perfect show. And what better way is there to give the gift of music than sharing a suite at a concert. Being able to show my gratitude and friendship in this manner was priceless. Suite Experience Group made this possible for me. My friends and I had a great time, and it will be a priceless memory. Thank you, Hannah, and everyone at SEG for your time and service.

Everything was so easy. Booking through the website was quick, all information was provided, the tickets came quickly, all staff was informative and emailing to follow up, reminded me to fill out the catering order which was all ready the day of. Couldn't have been more seem less.

I'm extremely happy with how easy and fast it was to buy tickets through this company.

The experience was easy and efficient. I appreciate Hannah being so organized with the experience.

We had a great time. The quality the food was great and plentiful. Thank you.

Enjoyed the customer service - responsiveness.

Booking with SEG was a great experience overall. Hannah and Cameron were both very attentive and a pleasure to work with at every step of the process.

Amazing customer service. Very responsive and helpful during the process.

The suite was great; food was good. Service was friendly and didn't infringe on the experience.

Everything was organized.

The food and service was amazing

The staff was patient and accommodating. The suite was great. Great game. Getting from the entrance to the suite was tough with 17 kids but everyone made it fine. the top of food prices.

The service was amazing! Great experience!

The response from SEG was very quick for any questions I had. They made sure I had everything I needed. Our group had a wonderful time and are looking forward to our next event.

everything went well!

Everyone with SEG was very friendly and always quick to respond to any questions. The whole experience was great, will definitely recommend and use again. Our suite was nice with a perfect view and we walked in to it set up with all our food and beverages. My employees and their families were all very impressed and were able to relax and have a great time.

Loved having a personal host at the box! Box was smaller than we realized! Would be good to know layout in advance.

the pre-game experience was very easy

Very easy to work with your team and turn key with the logistics of setup & takedown and coordinating with venue.

Great customer service, fair price, solid overall first experience. Wish it would have been more obvious in regards to the actual amount of seating in suite - there were only 12 actual seats total (not including inside suite), and I was expecting 20 based on our order amount.

Hanna was very helpful, quick to respond to any questions or concerns I had. Would highly recommend her to anyone who wanted to use the service.

Everybody had a wonderful time

I really appreciated the service of Brian Jeffcoat. This was my first time doing business with you and he made it flawless, and I mean flawless. I got some extra tickets, the food order was right to a tee and there were no surprises or hidden costs. Knowing that you do this across the country has me thinking now. Thanks for a great experience. What did I like least? That the Tigers got spanked 13-0!

Staff was extremely helpful in planning and coordinating the details of the event.

The team from SEG (Cameron N.) was great in assisting with everything. Even last minute reservations, they accommodated. Extremely helpful every step of the way. Will definitely be working with your team again.

It always great to watch the game from a suite. The food was cold.

Everything was great! Got the suite 1 day before game 7 Sharks VS Knights! Thanks Cameron!

What I liked most was that there are no extra fees. Everything is up front cost. What I liked least is that you don't find out the suite number until you pay

Easy transaction and good communication prior to game day.

Very easy to book and fast followup for catering etc.

Our experience was amazing! Everything was super easy and Brian made sure that he explained every last detail to ensure that everything was as easy as possible for us. We had an amazing time!

Everything was perfect. Timely & proficient service! Would use and recommend anytime!

So easy. Getting into Staples was a breeze, using outlr tix to get into the suite, food was set up when we got there, food was HOT, dessert cart was a huge hit, our service guy was amazing, suite was roomy. Just wish we could have bought just one hot chocolate and one cherry coke, etc.

Everything was amazing from booking with Cam until the end of the game. I will recommend SEG for future suite experience.

This was the easiest experience that I have ever had with a suite acquisition for an event. Interestingly enough, i was coordinating two events at the same time. This one was set for a friday (Lakers) and a different event for Saturday (Dodgers) with a different company. This experience was, by far, easier and worked perfectly. Ultimately, the Saturday event with the other company worked well too but we had constant back and forth to get things right. With your company it was simple and quick - although pretty expensive.

Great suite, awesome view! The only issue was that we didn't get part our food order until late in the 4th quarter.

Brian's responsiveness was great.

Excellent service. Quick response and thorough in providing details.

Everything went extremely smoothly. Getting the tickets, ordering the food. Cameron was really great to work with and was always quick to respond to any questions I had.

Amazing fast service!

The experience we had with SEG was amazing. Communication was excellent and lead to a great experience for my work group. We will definitely be using their service in the future. The Suite was in a great location and of high quality. My point of contact Mr. Nickels was great, from reservation to the day of.

Everything about it was great. (Except the prices.. but that is the same for all Im sure)

Seats were excellent; great communication with Brian he had everything perfect - we were at Staples the food was not as good as other places

MOST: The suite was ready, clean and what I expected for the location etc. The amount of LEAST: I over stocked the necessary food for the level of consumption. The pre-game info (suite layout) was insufficient to get a feel of the extra seating / room that was available? Could have easily had 20 people attend....

Very responsive and helpful. No complaints.

Brian was great to work with and I was impressed with how professional the whole experience was using SEG. I have booked a lot of suites direct with the team and this was my first time using an outside company. Brian and SEG was on top of everything as we got closer to the event and I would definitely use them again.

Awesome experience. This was our first time purchasing a luxury suite and I honestly didn't know what to expect, but I was blown away from beginning to end. The customer service from this company is great and the suite was every bit as described, if not more. We really enjoyed this experience and we definitely will be doing it again in the near future. I can't recommend them enough.

We wanted the perfect celebration in the perfect venue with the perfect ambience. And, that is exactly what we received. The ease of putting the event together for our family and friends was handled with complete confidence. Everything from the view from the suite, to the amazing food and beverages was perfect. Our suite attendant was attentive and saw that every detail was handled. It will be the event that everyone talks about for days to come.

Loved the comfort and privacy of the suite especially with 8 kids! The service was great too. Food was outrageously priced but it goes with the venue.

Brian is amazing. We did 5 events around the country and he worked with our budget and dates and the events were perfectly executed. THANKS Brian!

easy set up, nice suite, great host

Brian made it really easy. Everything over email. His answers were prompt and very timely. I am very busy and a CEO so I appreciated how easy he made the entire process from start to finish.

Great service

Cameron was awesome to deal with as well as extremely accommodating. I had multiple challenges and deadlines and he met everyone head-on and on time.

The suite was awesome and the company was very attentive in helping us make it a great day.

Very quick service responses to inquiries.

Brian was easy to work with and went above and beyond to help me through the process. Great pricing, too.

There's not one bad thing I can think of. I think my guests mostly enjoyed the variety of food. Everything was delicious!

They delivered as promised in every instance

Easy to deal with. Everything went as designed including ticket delivery and catering.

A great evening for family and friends to get together. The food and service were great and everyone enjoyed themselves immensely.

We had 3 tickets lost in the mail for our suite for out of town guests. Saturday night before the event, Brian got in touch with the owner of the suite to get the lost tickets reprinted and sent to Will Call. Brian went above and beyond to fix the problem!!

THANK YOU! We had the BEST time yesterday! Brian Jeffcoat worked SO hard to make this event super successful! Thank you for going the extra mile (and then some)! Brian was extremely professional, friendly and hard working. We will reach out to Brian in the future. Thank you again!

Very nice experience overall. Easy to book and communication was flawless. Brian was a pleasure to work with and will definitely book again.

We really appreciated the responsive service. Our questions were answered efficiently and professionally, and we didn't have to worry about any of the small details because the Suite Experience Group took care of everything for us. Unfortunately, our suite was directly behind the OU Band and we couldn't see the field when they played because the tubas blocked our view. That's obviously not your fault but it's what we liked the least.

The team was very responsive, accommodating and professional!

Everything’s perfect

Great customer service. Extremely responsive and wonderful to work with.

Experience was fantastic as always

Great communication, tickets were received timely and Cameron followed up regularly to ensure that food and beverage orders were in.

Brian Jeffcoat, our SEG rep was very helpful and timely in his responses and with getting us prepared for the event

It was a very easy. Great personal service and attention from Brian. Nothing not to like. It was all terrific. Great all around experience for my entire family.

We loved our suite attendant and the food was amazing. The location of the suite and the size was perfect. The one issue we had was that one of the televisions in the suite did not work.

The e tire experience was awesome. Would highly recommend to anybody. From Brian being first rate and an excellent communicater - answered all my questions promptly, got tickets delivered quickly etc. The suite comes with an assistant - Tracy - she was awesome. Very friendly and cleaned up after us quickly. She was first rate!!

Brian was great. Very easy experience. This was our first time using Suite Experience and it was wonderful.

Great communication, and a very wonderful suite attendant.

I have now used SEG for multiple Steelers games over the past 3-4 seasons. Whether it be for my family or a group of Friends, Cameron at SEG has been super helpful and easy to work with. I always feel like I'm being looked out for and that SEG is working on my behalf, which is unique. I will continue to use them for all of my needs for future events.

Every need, question, concern that I had was taken care of promptly and exactly to my liking. All of the clients we hosted were thoroughly impressed.

Overall great experience. They make it easy to get everything taken care of.

The suite was great! When we arrived, Lisa was already setting up the buffet and had some questions and instructions for me. The food looked good and tasted better. It was well presented and upkept as the night went on. All the necessities were there and were easy to use.

Brian was very responsive and helpful throughout the planning process. I definitely appreciated all his work!

Easy to work with and quick to respond to my numerous questions throughout the process!

The suite was clean and very accommodating to our guests. Overall a pleasurable experience.

Everything was spot on, from the almost instant response I received after I submitted my request for information, to the great customer service I received, and then the suite it's self. I couldn't be happier! Our guests had a great time! Everything was so easy! Can't wait to work with Site Experience Group for our next event! Thank you

Good food. More than we could eat. Comfortable accommodations. Great view of the field and stadium. Very capable and hospitable suite attendant. A great time was had by all!

It accommodates a lot of guest comfortable. They ran out of food was the only downfall we had asked for more wings and they were out.

I loved how responsive they were and how easy it was to get everything set up. Every email was responded to within an hour or two and they even facilitated me getting my tickets sooner than I was supposed to because I was concerned about making sure everyone in my party had their tickets in advance. awesome customer service and really easy to work with!

I can honestly say the experience was great all around. This was for a company function and I didn't receive approval until the Monday before the Thursday night game. Brian Jeffcoat did a fantastic job getting us taken care of at the last minute. He was truly a pleasure to work with. The suite location was fantastic, perfect view of the field. The food was great as well as the concierge service. Fantastic job done by all!

Most amazing suite and impeccable service. Food and drinks were top-notch.

Brian was so easy to work with - very responsive for all my needs, especially when I made an error of timing. He made our experience really wonderful.

We once again had a great time in a Hall of Fame Suite. Great view, set-up, food and service. Only negative this year is that they forgot to book us a bartender as requested.

Great way to easily set up entertainment for our clients without having to commit to an entire season at one venue.

Rep was responsive. Easy process.

Renting this suite for the Eagles was in absolute highlight of the year. It was wonderful to be able to move around, visit with out-of-town guest, and celebrate the occasion. It will be hard to ever go to another event in this arena without being in a suite.

Our "Suite Experience" was truly a sweet experience! Not only was the view of the game from our personal suite incredible but the variety of food was wonderful and delicious. However, we never expected that there would be literally rooms of food.

Cam was very thorough, responsive, and delivered on all of my expectations in an exemplary manner.

The suite experience was fantastic, from the staff to the accommodations the suite we chose had a great view of the game all the amenities we could ask for. The tickets were a little unclear how to access the space which was a little frustrating to start the event but eventually we were directed to the right place. Everything was perfect in the suite and we can't wait to do it again!!

We had an amazing experience. Communication was excellent and response was timely. The end product was better than advertised!

Brian Jeffcoat was very informative about the suite I wanted to purchase and very helpful through the whole experience.

Brian was a great help! The service and everything was first rate. Really easy to book. Looking forward to doing this again.

The suite was amazing. Brian was an excellent communicator — and always responded promptly to my questions.

Very good transaction. Had a great time in the suite. Turns out some of my guests know the suite owner. I would buy through your group again.

Loved the whole suite experience & the food was very good. What I didn’t like, the Angels lost & we couldn’t bring drinks purchased but not drank home.

Ease of booking. Great follow up!

Incredibly helpful, get in touch with the suite owners in a quick manner. When issues arise they do an excellent job putting together a new suite

My family was absolutely thrilled. Gramma hit a home run on this one

Brian did a great job!

Every thing was good.

Was a first class experience, staff was professional and took care of all the needs of our party. Highly recommend this to any company looking to impress there customers

I thoroughly enjoyed the entire experience from the sales person thru the host service at the event.

SEG was helpful, informative and responsive through the entire process of renting our suite.

Suite Experience was excellent. They guided me to the best choices for our group through email and phone conversations. Everything went off without a hitch for a very important client and other business partners.

Awesome experience! We celebrated my daughter’s birthday at the Cowboys’ game in a touchdown suite and it was a wonderful experience! Her friends are all still talking about it 5 months later! The suite was first class, the catering was 5 star and the seats were perfect! When the players came into the end zone to huddle they even said “hi” to my daughter & her friends. Then there was the Miller Lite Club. The girls had an opportunity to see the players go through the players’ tunnel close and up front. Needless to say, we will be back next season.

Cameron was great to work with. Very quick to respond to all our questions (and we had many). No problems encountered at all when we showed up for the game. Suite was clean, service was excellent. We had a blast. We would definitely recommend the Suite Experience Group to everyone. Thank you!

Excellent service. Very pleased and will order again in the future. Cameron was perfect and did everything timely. Great experience.

Finding a suite to entertain clients, especially last minute is never easy. The team here made it a a seamless experience. Our clients and our team thoroughly enjoyed the experience. I will be a repeat customer!

Brian was very responsive to our needs and always followed up with ideas that could improve our experience.

I will definitely used Suite Experience for all my suite needs in the futures. They made our event so wonderful and with such ease to plan. This was second year to use them and once again done an amazing job!