Who We Are

At Suite Experience Group (SEG), we believe in the power of in-person experiences. Our technology is making it easier to buy and sell stadium luxury boxes for sporting events and concerts.

A Message From Our President

Open Roles

• Full Stack Engineer

  Remote, SF/Bay Area/NYC, or Hybrid

  The Role

  We are looking for a product-minded engineer that is capable of navigating our full technology stack, and ready to make meaningful contributions to our business. This role will work side-by-side with our CTO and VP of Engineering, helping advance our marketplace capabilities and play a leading role in building out features/functionality for our SuitePro® platform. The ideal candidate will have the capacity (and passion) to own the entire lifecycle of the components they build.

  Responsibilities

  The candidate for this role should have the flexibility to switch gears when needed to prioritize their time and energy. Some days will be spent building new features, others will be spent squashing bugs, improving SQL queries, or building a new UI. Among other things, this person will:

  • Design, build, test, and launch new product features (own entire lifecycle)
  • Maintain, improve, and nurture our existing suite of consumer-facing, B2B, and internal products
  • Improve our UI and user experience
  • Contribute to our platform’s responsiveness and reliability
  • Assist with integrating our software with external systems
  • Contribute ideas to our tech roadmap

  Skills & Prior Experience

  • Bachelor's degree in Computer Science (or related field) from a top academic institution
  • 5-15 years of relevant experience (industry-specific experience not required)
  • Outstanding coding skills - mastery of PHP, HTML, CSS, JavaScript, SQL
  • Thorough understanding of web technology and web development
  • Product mindset - demonstrated design and UX sensibilities
  • Experience in data modeling or systems architecture
  • Experience scaling back-end systems

  What We Offer

  • Competitive comp package with significant upside (base salary + uncapped commission tied to company’s monthly revenue, which has been on a rapid growth trajectory)
  • 401k
  • Flexible work location (remote, SF/NYC offices, or hybrid)
  • Open time off policy
  • Plenty of opportunities to expand your professional skillset
  • Engaging work that will immediately impact our customers
  • Annual team strategy retreat

  How to Apply

  Send an email to [email protected] introducing yourself and please attach your resume. Tell us why this job appeals to you and why you would be a great fit to join our team.

  If applicable, please link to projects you've worked on, your GitHub account, or anything else you are proud to have been a part of.

• SuitePro® Customer Success Manager

  SF/Bay Area Preferred

  Roles & Responsibilities

  We have a rapidly growing roster of world-class team and venue partners, including the Los Angeles Rams, San Francisco 49ers, Milwaukee Bucks, San Jose Sharks, Miami Marlins and many more. We’re looking for a candidate who is passionate about helping our partners use our technology to grow and improve their businesses; someone who possesses a desire to relentlessly push things forward and, most importantly, someone who can effectively communicate with external stakeholders.

  The candidate for this role will be responsible for developing a nuanced understanding of our SuitePro® software product, supporting clients, and growing new business. Among other things, this person will:

  • Play a vital role in the customer journey as our clients’ main advocate and advisor
  • Support SuitePro® clients with reporting, problem resolution, and product strategy
  • Establish relationships with executives and technical decision-makers at professional sports teams
  • Respond to customer needs via phone and email (be the primary line of communication between the company and our SuitePro® clients)
  • Collaborate internally with our business and eng. teams to develop new opportunities for existing clients
  • Support new client onboarding/implementations
  • Lead product training (help customers work more effectively with our software)
  • Drive product adoption

  Skills & Prior Experience

  • Bachelor’s degree from a strong academic institution
  • Experience working in a customer-facing role with a demonstrated history of understanding client business objectives
  • Strong business acumen
  • High level of organization and attention to detail
  • Excellent communication skills, both written and verbal
  • Bonus: Experience working in a technology/SaaS company in a client-facing role

  What We Offer

  • Competitive comp package with significant upside (base salary + uncapped commission tied to company’s monthly revenue, which has been on a rapid growth trajectory)
  • 401k
  • Daily interfacing with professional sports teams
  • Flexible work location (remote, SF/NYC offices, or hybrid)
  • Unlimited PTO
  • Annual team strategy retreat

  How to Apply

  Send an email to [email protected] introducing yourself and please attach your resume. Tell us why this job appeals to you and why you would be a great fit to join our team.

• Operations Associate

  SF/Bay Area Preferred

  The Role

  We are looking for a candidate eager to immerse themselves in many aspects of our fast-growing business; someone who is achievement-oriented and adaptable, with great attention to detail. This “jack-of-all-trades” role will support core business functions and daily operations at SEG. The Operations Associate will work side-by-side with our President, VP of Sales, Director of Partnerships, and Head of Customer Service, helping to grow our business. We are looking for a candidate that possesses a desire to relentlessly push things forward, in whatever aspect of the business they are working on.

  Responsibilities

  • Provide support to SEG’s core business functions including; suite sales, customer service, website content, email marketing, CRM management, partnerships, product management & more
  • Assist with making suite sales and responding to customer needs via phone and email
  • Assist in managing website content
  • Support SuitePro® clients with reporting, problem resolution, and other communications
  • Identify and implement operational improvements in how we serve our customers
  • Willingness to work, as needed, on weekends or off-business hours

  Skills & Prior Experience

  • Bachelor’s degree from a strong academic institution
  • Minimum of 1-2 years working in a sales, operations, or marketing capacity
  • High level of organization and attention to detail
  • Excellent communication skills, both written and verbal

  What We Offer

  • Competitive comp package with significant upside (base salary + uncapped commission tied to the company’s monthly revenue, which has been on a rapid growth trajectory)
  • 401k
  • Mentorship from our experienced leadership team, including our President
  • Opportunity to take on significant responsibility on our growing team
  • Flexible work location (Preference for SF Bay Area, but will consider remote/hybrid for the right candidate)
  • Flexible PTO
  • Annual team strategy retreat

  How to Apply

  Send an email to [email protected] introducing yourself and please attach your resume. Tell us why this job appeals to you and why you would be a great fit to join our team.

We think great businesses and great sports teams have a lot in common

Working together in pursuit of a common goal. The drive to always get better. The ability to have fun and support each other through wins and losses.

If you think you'd be a great fit for our team, please email us at [email protected] and tell us more about yourself.