Suite Experience Group is only industry-certified resale marketplace for luxury suites
Most - communication was excellent. We had issues with tickets but the Team kept in touch and made the problem less stressful. The suite itself was great Least - the lack of urgency by the suite holder or the AAC on the tickets.
The Suite was setup very well upon arrival and the separate entry was very convenient for our group. The staff ensured that our needs were me prior to the event and during the event. The food was great as well. It was a great experience!
SEG customer service was extremely helpful throughout the entire process. The only thing I can think of that they didn't tell me is that the Suites open 90 minutes before the game. I thought they were open 2 hours before the first pitch.
Let me start off by saying, there was nothing I did not like with my experience. Everything went flawlessly! Kristina, Emma, and Hannah were true professional's throughout the entire process and they dotted every "I" and "T".
The food was mediocre at best. The hot dishes had been sitting for a while before we arrived. The fries were cold and greasy, and the garlic knots were dry and inedible. For the price we paid, the food was very disappointing, even for bar food.
Service in the suite was great. We did have a plumbing issue in the restroom and maintenance needed to be called. Food was good but Chicken Fingers were Dry and possibly just over cooked. Location of suite was great and the staff was attentive
Liked venue and suite. Least liked that the personnel kick you out of the suite within 30 minutes (approximately) so you can’t wait out the traffic and finish the items that you purchased and cannot take with you (alcohol)
The suite and service were very nicely done and proved perfect for my family (including 6 young grandchildren) and friends. Linda did a very nice job keeping everything as tidy and picked up as possible. Thank you.
While not an inexpensive experience, everything was easy and first rate. Everything was delivered as promised and the quality of the offerings were outstanding. Staff was a delight to work with. I would definitely do this again.
The app for the clippers game is the worst - but that has nothing to do with SEG. The team at SEG was wonderful, responsive, quick, helpful and always ready to answer my questions! I would definitely book again.
Ok, the suite was in a perfect location. The food and drink for the suite is totally not explained at all and misleading. We had no drinks and food in our suite, we had to leave and go to the club . Our communication did not make this clear at all.
We loved everything about our experience. Every request was handled timely and with the utmost care. We appreciated the hospitality of every staff member that we interacted with and our suite chaperone was absolutely phenomenal.
The suite was a nice experience. It was really nice and our attendant was available at all times. The food however was hard to keep warm under the heating lamps that were being used. The whole Intuit Dome app was also a nightmare unfortunately.
I loved the level of communication I got from SEG, very quick to respond and very informative answers. Nothing I can say I liked the least but it was confusing with multiple people answering the same email.
Great seats, food, and venue, and the Warriors won! What I liked the least was the timing of the tickets. I only received them about 7 days before the event. I don't understand if I pay months ahead why I have to wait so long for the tickets.
The suite attendant was dull. I’ve rented a few suites in the past. To say the least, suite attendants need to be more professional for the amount of money being spent. Like a waiter at a premiere steak house.
How we were able to easily book the suite the most. The least was that food and beverage was extra and also the specific suite I booked was also on a competitor website too so I got worried someone else would book it
I only organize suites for my company - never get to enjoy them! Working with the Suite Experience Group is really easy, seemless and they respond so quick to any questions. I have booked multiple suites, and always a great experience.
The seat location was great. The process of checking into club level 150 was a confusing nightmare. It took about 30 minutes to find the correct location. We asked ten different people for directions and received nine different directions
I wanted to take a moment to commend your team for the outstanding service provided. Your responsiveness and keen understanding of corporate clients' needs have truly set you apart. I genuinely appreciate the dedication and effort demonstrated.
Browse the largest selection of suites for sporting events and concerts in N. America and book online instantly.
Transparent pricing with no extra fees.
Authentic tickets, direct from the source, guaranteed. All sales are backed by our 100% Buyer Guarantee.
Our world-class customer service team is ultra-responsive and ready to assist with your event logistics and catering needs.
We operate the largest network of suite owners and venues, which gives our customers suite access at nearly every stadium in the United States and Canada.
According to luxury suite resale marketplace Suite Experience Group, suite prices were expected to range between $530,000 and $1,950,000.
SEG's SuitePro software, which powers suite sales for places such as Crypto.com Arena and SoFi Stadium, typically helps venues increase suite sales by a minimum of 20% in year one by making suites more discoverable and easier to purchase.
They thrived in spite of the pandemic, inflation, and supply chain woes. Here's what you can learn from their success.
Across the National Hockey League, teams are partnering with SEG to drive significant growth in suite bookings and provide an improved customer booking experience. A case study of similar NHL clubs has shown the SEG partnership has led to a 25% average booking year-over-year increase of in the first year of the partnership with over 50% of bookings occurring outside of traditional business hours.
Four clicks or taps of the internet are all that’s required to book a single-night suite rental at Crypto.com Arena. The famed Los Angeles venue uses Suite Experience Group’s software, called SuitePro, to sell the 16 suites that it offers online on a per-event basis.
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"When it comes to suites, the L.A. market has some of the most impressive venues in the country," says Suite Experience Group president Scott Spencer, noting SoFi’s field cabanas and BMO Stadium’s reputation as having some of the most opulent suites available to MLS devotees. "There is a bit of a venue arms race underway, and the biggest beneficiaries are the fans."
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"Traditionally, you fill out a form, someone contacts you and they walk you through everything," said Manny Jacobo, vice president of premium business at Crypto.com Arena, which is working with Suite Experience Group to launch an Airbnb-like website for purchasing per-game premium seating. "More of the future is being able to go out there, find the information, and purchase online à la carte. Make it seamless for people to be able to purchase."
"The biggest appeal to a luxury box today is being able to provide your group your own private intimate space in the ballpark," said Brian Jeffcoat, vice president of client services at Suite Experience Group. "There is still a risk when attending a game with the pandemic, and being in a suite can provide your group with a safer and private place to enjoy the game while taking in the atmosphere of Major League Baseball."
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Suite Experience Group is among sites that function as, more or less, a StubHub for suites. The sites work with suite holders interested in unloading a few games of their allotment.
If you are willing to part with a serious chunk of change, you can watch the Super Bowl from the privacy of your own suite in Mercedes-Benz Stadium. Several companies that have leased the suites from the stadium are trying to sell their Super Bowl access. Currently, prices through Suite Experience Group range from $65,000 for a loge box for six to about $700,000 for thirty people.
Sports teams are finally embracing Suite Experience Group's business of reselling luxury suites at stadiums. That makes the companies that buy the suites happy.
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Scott Spencer, president of Suite Experience Group, a California company that sells space in luxury suites, said that although it’s still too early to see the full impact of the tax change, he thinks many long-term suite leases will change hands in the next few years as contracts come up for renewal.
